SMS Terms and Conditions

Effective Date: November 8, 2026

Last Updated: November 8, 2026

These SMS Terms and Conditions govern text messaging services provided by Verity Counseling Group.

1- SMS Consent Communication:

The information and phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from Verity Counseling Group, you may receive messages related to the following:

  • Conversations (external)

Example Message:

"Hello, this is a friendly reminder of your upcoming therapy appointment with Verity Counseling Group on [Date] at [Time]. Reply STOP to opt out of SMS messaging from Verity Counseling Group at any time."

3- Message Frequency:

Message frequency may vary depending on the type of communication and your ongoing care schedule. For example, you may receive up to 2–4 SMS messages per week related to your appointments, intake coordination, and billing updates.

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your cellular carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from Verity Counseling Group in the following ways:

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply STOP to any SMS message you receive from us. Alternatively, you can contact us directly at 804-508-7506 to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us by visiting [Website Link] or calling us at 804-508-7506.

Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our online or intake forms. Consenting to SMS is completely voluntary and is not a condition of receiving therapy services.

8- Standard Messaging Disclosures:

  • Message and data rates may apply.

  • You can opt-out at any time by texting "STOP."

  • For assistance, text "HELP" or visit our Privacy Policy [Privacy Policy Link] and SMS Terms and Conditions [SMS Terms and Conditions Link] pages.

  • Message frequency may vary.